Order Processing time 1 – 3 Business Days
Order Delivery time 5 to 7 Business Days
We do not ship to Alaska and Hawaii, thank you for your understanding.

RETURNS

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Our policy lasts 7 days. If 7 days have passed since Your purchase, unfortunately we cannot offer a refund or exchange, as these are health and personal care products.

To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (where applicable)

Once your return is received and inspected, we will send an email to notify you that we have received your return.  We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.

Late or Lost Refunds (where applicable)

If you have not yet received your refund, please check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank.  It often takes some time before your refund is posted.

If you have followed all of these steps and have not yet received your refund, please contact us at info@earthlygreens.com.

Products on sale (where applicable)

Only regular priced products will be refunded, unfortunately products on sale cannot be refunded.

Exchanges (where applicable)

We only replace products that are clearly damaged and have been damaged during transport.  If you need to replace it with the same product, please send us an email to info@earthlygreens.com and send the product to: Earthly Greens Wellness 1835 E Hallandale Beach Blvd, #623 Hallandale Beach, FL 33009

Shipping

To return your product, you must send them to: Earthly Greens Wellness 1835 E Hallandale Beach Blvd, #623 Hallandale Beach, FL 33009

You will be responsible for paying the shipping costs for the return of the product(s). Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it takes to receive the exchanged product may vary.

If you are shipping a product with a value greater than $75, you should consider using a traceable or secure comparison shipping service for your return.  We do not guarantee that we will receive your return.